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[Dynamics 365 Certification] Real MB2-718 Dumps | Killtest

Posted by admin Oct 02 2017 No Comments »

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MB2-718 Microsoft Dynamics 365 for Customer Service Practice Questions 2017

You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location. Which statement is true?
A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.
Answer: A

Which three actions can you perform by using editable grids? Each correct answer presents a complete solution.
A. Update a lookup fie4d to a custom entity.
B. Edit records by using mobile clients.
C. Group records by a specific column.
D. Update a Customer Type lookup field.
E. Update the value of an Owner lookup field.
Answer: A,B,C

Topic 1, Exam Pool 1

Your organization plans to use Voice of the Customer to send surveys to select groups of customers. You need to customize branding colors and logos for the surveys.
What should you do?
A. Modify Voice of the Customer survey themes.
B. Configure system settings.
C. Modify Microsoft Dynamics 365 themes.
D. Update Voice of the Customer piped data.
Answer: A

You plan to create surveys for a multinational company that manages hotels. You must create a unique survey for each hotel location.
Which statement is true?
A. You can capture up to 10,000 survey responses per day.
B. You can store unlimited survey responses over time.
C. You can publish a maximum of 200 surveys.
D. All surveys must use the same theme.
Answer: C

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